Your questions,
answered plainly.

Most homes benefit from a deep clean every 12 to 18 months. With pets, young children or a busy household, every 6 to 12 months keeps them looking better for longer.

We aim for 4–6 hours. On a warm, breezy day it can be an hour or two, or a little longer depending on how much work the carpets needed and what they are made of.

We’ll give you a sheet on the day, but in short:

Mind your step. If you must walk on damp carpets, take care stepping onto smooth floors such as laminate or stone.

Wood and metal. Don’t put anything wooden or metal back on the carpet until it’s totally dry (plastic is fine). Wood can leave dye stains and metal can rust.

Air the room. Open windows and doors. Radiators on are fine if doors are left open.

We move small, easily handled items such as chairs, side tables and lamps. Larger pieces like beds, wardrobes and big sofas are normally cleaned around. It helps if ornaments, toys and anything fragile are off the floor before we arrive.

Very little. In most homes our van-mounted system needs nothing from you apart from access and somewhere to park near the property. Where the hoses can’t reach (some flats, for example) we use a portable machine, which needs hot water and electricity.

Most won’t. Occasionally a spill that soaked deep into the backing can slowly wick back up as the carpet dries. If that happens within 7 days, tell us and we’ll come back and treat it free.

Some old stains have permanently changed the colour of the fibres. If we think that’s the case, we’ll tell you honestly on the day.

Not after a proper clean. Cheap cleans can leave sticky detergent in the fibres, which attracts dirt. We rinse thoroughly so nothing is left behind to make them re-soil faster.

We choose professional products to suit your carpets and rinse thoroughly. We’ll tell you on the day when children and pets can use the room again.

Hot water extraction is our deepest clean, for heavily soiled, stained or tired carpets. It removes deeply embedded dirt while extracting most of the moisture.

Dry powder cleaning is a low-moisture option for lightly soiled carpets and routine maintenance.

Yes. We clean sofas, armchairs, dining chairs and mattresses. Add them in the instant price calculator or see our upholstery cleaning page.

Upholstery is full of absorbent filling, so in normal weather it can take 16–24 hours to dry fully. In summer, with good airflow, it’s more like 6–12 hours, which is why we recommend upholstery cleaning in the warmer months.

Use our instant price calculator, which takes about 60 seconds, or give us a call on 01202 377 577. You’ll know the price before any work begins.

Poole, Bournemouth, Ringwood, Blandford, Wareham and the surrounding areas. See our local pages for Poole, Bournemouth, Ringwood, Blandford and Wareham.

Every cleaning job is done by the owner, so the person who quotes you is the person who turns up. We’ve been cleaning carpets locally since 2004.

Yes. You’re covered by our £5m public liability insurance.

If you’re not happy with any area we cleaned, tell us within 7 days and we’ll come back and re-clean it free.

Yes. We clean for landlords and local letting agents, including end-of-tenancy cleans, and we can invoice the agent directly.

Carpets, vinyl and LVT (luxury vinyl tiles), for homes, rentals and businesses.

We bring samples to your home so you can see them in your own light, measure up and give you a quote. If you go ahead, we take care of fitting, uplift and disposal. Book a free home visit.

Expert, experienced fitters we trust. We’ve been supplying and fitting flooring locally since 2004.

Yes. We supply and fit hard-wearing carpet, vinyl and LVT for landlords and letting agents.